Technical & Compliance Manager - Labels (Ref: PK8537)

NEW VACANCY! (PK8537)

TECHNICAL & COMPLIANCE MANAGER - LABELS

LONDON & NORTHERN HOME COUNTIES

Salary £48-50K + Company Car + Bonus + Pension + Life Assurance + Enhanced Holiday + Health Cash Plan

Our Client is a leading manufacturer with state-of-the-art manufacturing processes ensuring high-quality products that serve the Self Adhesive Label sector. Dedicated to innovation and delivering outstanding solutions to their clients.

As the Technical Manager you will play a vital role in the company's technical and compliance processes. Managing the Technical and Compliance department you will ensure customer and end-user requirements are met. Providing technical and compliance knowledge and support to customers and end-users, ensuring the business quality and service is maintained. Motivational skills, attention to detail, diplomacy, team-work and excellent communication skills are essential.

Duties include:

• Manage the Technical and Compliance team
• Monthly reporting of departmental KPI's and management reports
• Provide Technical expertise to customers, end-users and colleagues
• Daily troubleshooting of technical and compliance issues and enquiries
• Provide technical knowledge to customers and end-users
• Oversee and accountable for the compliance systems and to ensure certifications are met (ISO & BRCGS)
• Oversee the maintenance of procedures in line with certification body standards
• Provide recommendations to compliance and quality processes and certifications
• Provide updates across the business on innovation and new products in the pipeline
• Provide training to customers and end-users
• Provide training and guidance to colleagues
• Overseeing and accountability for the UK business FSC certification status
• Lead the open-door and continuous improvement culture
• Liaise with colleagues across the business in the UK and Europe
• Off-site/multi-site troubleshooting and sales related visits

The hours of work as standard are 08.30 - 17.00 however this is dependent on the travel required, a full UK Drivers licence and the willingness to travel to clients sites is necessary to fulfil this role.